As a key member of the UCD team, I managed the design of the application's user journey, optimising page flows and interaction design deliverables. I standardised our design processes and tools, enhancing efficiency within the team program.
In a multidisciplinary team, I contributed to two significant projects, the 'Best Start Grant and Best Start Foods' and 'Job Start Payment', while mentoring junior team members and serving as a career coach.
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My hands-on approach was evident in designing artifacts for user research and testing iterations. I delivered precise design specifications, facilitated agile development sprints, and drove continuous design improvements, ensuring timely delivery to development teams.
My hands-on approach was evident in designing artifacts for user research and testing iterations. I delivered precise design specifications, facilitated agile development sprints, and drove continuous design improvements, ensuring timely delivery to development teams.
Workshop to agree on flow of questions and business logic with PO, Policy Owners and UCD team
Quick workshop with the team to agree on the online application scope for Job Start Payment
Co-working session with the team to agree on the flow of information for the online application
Designing In The Open: Wireframes printed designs out and stuck up on walls for design review/comments for project & programme team.
Designing In The Open: Screen designs on the wall, updated regularly
Designing In The Open: Screen designs on the wall, for enable quick conversation, design comments and feedback
Designing In The Open: Screen designs are always available in the main meeting room for daily standup